Petland's mission is to enhance the human-animal bond and provide life-long companions. They have created strict requirements to ensure this mission is followed. Petland is a retail pet industry leader in animal care and has developed state-of-the-art standards for their retail pet stores. They are dedicated to matching the right pet with the right customer and put the well-being of their animals first.

Petland's puppies come from top USDA licensed breeders with years of experience in raising quality family pets. They are veterinary checked prior to arriving at the store and receive weekly veterinary checkups. This ensures that the puppies are healthy and well-cared for before they find their forever homes.

Petland's Pet Counselors are dedicated to matching the right pet with the right customer. They are knowledgeable and experienced in understanding the needs of both the pets and the customers. The Kennel Technicians, who make up the Puppy Care Team, work to keep kennels cleaned and sanitized to ensure the best environment for the puppies.

Petland prides itself in giving back to the community where they work and reside. As a family-owned and operated business, they strive to make a difference in the communities they serve. The health and well-being of their pets is their primary focus and they are dedicated to providing their pets with quality, professional care.