The ice center provides a variety of services for customers. It has 2 rinks that provide plenty of activities for skaters of all ages and skill levels. There are also opportunities to learn about curling. In between sessions on the ice, customers can grab a snack and a drink or even a fresh slice of pizza from the onsite bar and grill. The fully stocked Pro Shop with its trained staff can help with all hockey and Figure skating needs. There are also video and instructor led training sessions on a fully featured skating treadmill, and a Rapid Shot Shooting room for practice or competition.

Customers have described the ice center as the best ice skating rink ever. They have praised the reasonable prices, spacious rinks, friendly staff, and the ample time provided for skating. The food and drinks have also been commended. Some customers have suggested improvements for the lockers and the enforcement of rules on the ice to prevent people from going the wrong way and causing crashes.

Customers have had positive experiences visiting the ice center on both weekends and public holidays. The wait time is typically minimal, with no wait on weekdays and up to 10 minutes on public holidays. Reservations are generally recommended, especially on public holidays.

Yes, customers have shared memorable experiences at the ice center. One customer mentioned that her boyfriend proposed to her in the parking lot. The ice center also seems to be a popular place for gatherings as one customer mentioned enjoying the crowd during their visit.