You can request for special seating or other accessibility-related accommodations by contacting the box office toll-free at: (888) 966-0404 or (702) 534-3419. The venue is accessible and ADA compliant, with step-free access from the Green Fairy Garden into the main showroom. Wheelchair and transfer seats are located throughout Seating Sections 1-3, which is step-free from rows A-H.

For purchasing tickets for groups of 10 or more, you can call the box office at (702) 534-3419 or email them. The price per seat includes taxes only, and service and handling fees may apply. All sales are final with no refunds or exchanges.

The venue offers a range of Accessibility Support services. Seating in the tent is step-free for all patrons from rows A-H and can be reached easily from the main entrance. There are 10 designated wheelchair spaces available for each performance. Seats designated for ASL Interpretation are also available. Patrons requiring assistance to reach their seats or other accessibility support can contact the box office ahead of time to arrange for a representative to meet them at the entrance.

The venue has sound and lighting levels that can be as intense as a loud music concert and features many high-intensity and thrilling acts. Flashing lights, strobes, haze, and other moving lights are occasionally present throughout the performance, as well as acts that include audience interaction and/or physical contact. These elements may be overstimulating or intense for some patrons and attendees may need to self-regulate depending on their sensory and/or medical needs. Patrons are able to exit the theater as needed and re-entry will be permitted under the guidance of venue staff.